For most students and faculty, your username in Blackboard is your 8-digit Campus Wide ID Number. This is printed on the front of your Loyola ID card and is also the number most use to log in to LORA to register for classes.
By default, your password is made up of the first two letters of your FIRST name, followed by the last four digits of your Social Security Number. The letters in the default password are always lower case. This means that the caps lock on your computer keyboard must be turned off.
On the Blackboard Gateway page () there is a link titled "Forgot Password?" You can reset your password by clicking on that link. You will need to know your first name, last name, and username (8-digit Campus Wide ID number) as recorded in Blackboard, or your first name, last name, and email address (as recorded in Blackboard). Either way, Blackboard will send an email with a link to reset your password. That message will go to the email account Blackboard has recorded for you (by default this is your Loyola email account).
Of the web browser programs currently available, is the most compatible with Blackboard, followed closely by . Other browsers will work with most Blackboard functions, but may cause difficulties with some of them. If you're having difficulty watching a video or uploading or downloading a file, and you're using Microsoft's Internet Explorer or Edge, or Apple's Safari, try using Chrome or Firefox instead.
In may of 2018 Loyola activated "Ultra Navigation" in Blackboard Learn. Courses look mostly the same, but logging in and finding courses is different. For help with Ultra Navigation, visit:
The speed and reliability of your connection to the Internet can powerfully impact your ability to get work done on Blackboard. Most locations on campus provide sufficient speed and reliability over WiFi. Off campus, whether connecting wirelessly or plugged in by cord or cable, your connection might vary in quality. Typical problems caused by a poor internet connection can include frequent video buffering (stops and starts), difficulty uploading or downloading files, and an inability to complete online tests and quizzes. Especially when taking tests, it is important to ensure that you have a high-quality Internet connection.
Advice on Computer Hardware
You will be able to complete many Blackboard tasks on a smartphone, pad, or tablet, but YOU WON'T BE ABLE TO DO EVERYTHING YOU NEED TO DO. It can be difficult to type or edit lengthier text on smaller devices, and depending on the device and the web browser used, you might have difficulty watching Flash video programs, uploading files, or taking tests. Mobile apps (see below) from Blackboard make it easier to perform many, but not all, Blackboard functions on smartphones, pads and tablets.
Laptop computers running the Chrome Operating System are compatible with all the features of Blackboard, with the Google Suite of applications (Docs, Sheets, Slides, etc.), and with the online versions of the MS Office suite (Word, Excel, etc.). The disadvantages of the Chromebook are 1) that you might not be able to install non-Google/non-Android programs if needed, and 2) a Chromebook has limited functionality without an internet connection. For many students, these disadvantages have minimal impact, and their comparatively low cost makes Chromebooks an excellent choice.
Most Windows PCs and Mac computers, whether desktop or laptop, will allow you to use all the features of Blackboard plus install and run many other programs, such as SPSS or Microsoft Word and Excel.
The Blackboard App, often called simply "Blackboard," is designed to enable students to view course content, submit assignments, take tests, view grades, and participate in discussion boards. The Blackboard App is available from the Apple App, Google Play, and Windows Stores. As of August of 2017, Blackboard replaces an older app known as Mobile Learn (or just Learn). If you have Mobile Learn on your device, delete it and install the newer Blackboard App. The icon of the newer app looks like a pencil against a blue background. If the app you're using has a different icon, it is not the latest Blackboard app.
to see an overview of the Blackboard App on Blackboard TV/YouTube.
With your @my.loyno.edu email account, you have free access to a full suite of online Google applications that cover many of the basic computer functions you'll need for course work. These include:
If you are logged in to your @my.loyno.edu email account, you can access these apps by clicking on the Google Apps icon:
The Google apps do things differently, compared to corresponding Apple and Microsoft apps, such as Word and Pages. However, the Google apps can save files in PDF format or Microsoft-compatible formats.
Help with Google Apps is available at:
Whether on campus or off campus, the Loyola's main library is your main source for books, articles, research databases, videos, audio recordings, and more.
Whether on campus or off campus, Loyola's Student Success Center provides help in the form of in-person and on-line tutoring, writing help, and seminars and workshops on studying and time-management.