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Monroe Library Services for Online Summer 2020: Home

This guide offers information about Monroe Library services during summer 2020

General Information

Due to the global COVID-19 pandemic, the university has moved classes online through summer 2020. As of now, the Monroe Library is still closed, as we continue to work from home and work through how things might work differently in this environment. This guide is designed to provide you with additional information on the Monroe Library's services at this time and will be updated as needed.

We encourage you to learn about and utilize the many remote information and library services the library offers. You will find links to these resources and services below.

We have set all due dates for students and staff, for books, scores, CDs, and DVDs to August 24, 2020. Faculty due dates have been extended through May 2021. If you have any concerns or questions about due dates or fines, please email Replacement fees for lost materials will still be assessed. If you would like to return books, scores, CDs or DVDs, you may leave them in the book drop (the slot to the right of the library's front doors). We are checking the book drop as often as we can, but are not currently working in the building and cannot meet you at the library without notice. If you need to return equipment, please contact Laurie Phillips at or 504-864-7833. 

As information can quickly change, please continue to check here for any changes. It may be more difficult for us to update the library's website from off-campus, so please bear with us. If our circumstances change, library hours will be updated on the website as soon as possible. For more information, you may also call 504-864-7833.

For questions regarding Media Services please email

If you have any questions or concerns, please contact Laurie Phillips at or email


Library Building and Hours

The library is still closed through summer 2020. If you need something from the library, please email for assistance.

Research Support

If you need research assistance or support, please contact the librarian liaison assigned to the relevant discipline for a phone or video appointment. 

Monroe Library Chat reference services should also be available, but keep in mind that this service is primarily for research questions. It is staffed by librarians from other Jesuit universities around the country and by the Chatstaff service. As other universities close, this service may be entirely staffed by Chatstaff. They cannot renew materials or answer questions about our particular situation, as they are not at Loyola University New Orleans. Please contact your librarian liaison or for assistance with local questions.

Off-Campus Access to databases/journals/ILL

Using library databases/journals from home:

Nearly all of the library’s databases and journals are available from off-campus. To log in to databases or journals, use your Single Sign-on username and password.


Journal Finder (use to find e-journals or print journals that the library has access to):

Databases A-Z:

Research guides by subject:


articles or book chapters from other libraries:

Delivery of articles or book chapters from other libraries through ILLiad will remain available, even if we are unable to be on campus. 


Trials or Free Resources for Spring 2020

The library now has access to many free trials and resources that our vendors have offered for Spring 2020 in the move to online. 


Adding Course Materials to Blackboard

Faculty who require assistance with making course materials available online should contact Jessica Perry for book chapters (, Laurie Phillips for articles or ebooks (

Streaming requests may still be made! If something requires us to be physically in the library building, there may be a delay, but most videos that the library owns have already been digitized for streaming. If we must purchase a DVD and/or streaming rights, we can still do that at this time. You may still use the form to request streaming. 

Here's some information from Jim Dugan:

  • We can set up for streaming almost any DVD that the library owns
  • If we already have a streamable file in the latest format (MP4), we can create a link in a course.
  • If we have a streamable file in the old file format (Flash), we have to convert the file to MP4 before creating the link.
  • If we have no streamable file, we have to physically process the DVD, which can only be done in the library since that's where the DVDs are located.
  • We might be able to help with locating materials on YouTube, PBS, or other unrestricted websites
  • With some limitations, the library can still purchase DVDs to add to the collection for streaming.

Ordering books, scores, etc.

Students, faculty and staff may still request that the library order materials. Please use this form or contact your librarian liaison to make a request. 

Getting Physical Materials from the Library

If you require physical library materials (books, scores, or DVDs) and are not on campus, please use ILLiad to request materials in the Monroe Library collection and we will mail them to you, at no cost to you. Disregard the statement within ILLiad that items in our library cannot be requested. Simply put in the ILLiad request with our catalog information and put a note in the Notes field letting us know that you are away from campus and need to have materials mailed to you. The loan period may be adjusted or extended to the length of your quarantine or isolation. You can also use ILLiad to request chapters from textbooks that are on physical reserve in the library. We will provide this service as long as we have physical access to campus and to mail service. 

If you are local and would like to have books or other materials delivered to your home, please contact Associate Dean, Laurie Phillips at 

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